July 31, 2020
For longer than 20 years, by means of utilizing prime quality customer care and their own capacity to produce thorough provider networks, MTM support clients to successfully execute their set goals whilst accomplishing their own idea of areas without any boundaries.
MTM has connected together with their own customers to put together non emergency medical transportation for reaching healthcare, providing self-reliance, as well as hooking up neighborhood solutions.
Your health & essential safety are really a top worry to MTM. On account of the current Coronavirus outbreak, MTM are actually sticking to any advice available from the Centers for Disease Control and medical transportation services.
MTM is here to supply a choice of NEMT Brokerage services to use on your primary issues in health care transport & Public Transit Services. From state-wide non emergency medical transport (NEMT) brokerage to scheduling & dispatching for leading transit agencies, their professional services look to improve member health and wellness end results whilst aligning along with customer objectives, reducing program expenditures, and enhancing total satisfaction.
Utilizing their in-depth understanding of the medical-related transport services business, MTM’s mobility management model provides an effective strategy for coordinated area transportation.
Using a broad range of cordinated, practical transport solutions, mobility management makes sure every aspect of passengers’ transportation needs are satisfied. MTM educate individuals about the transport methods available, as well as assist them to pick the right form of transportation that best fits the requirements.
While demand will continue to escalate, mobility management provides a focused method for bring together, control, & synchronize transport solutions. MTM works with their customers to offer a family of travel products and services & alternatives similar to:
Pursuing opportunities for grant funding
Educating passengers on & assigning them to the most cost-effective, appropriate mode of transport
Performing education and outreach to explain the travel system to stakeholders
Developing strategies for meeting the needs of passenger populations
Pursuing grant opportunities to maximize potential for federal Mobility on Demand “Sandbox” programs
Diverse travel options & modes
Helping plan for future system growth
Modular, scalable solutions, up to full turnkey partnerships
In the role of the eyes and ears of the agency a true development of the agency’s own employees an independent Quality Assurance professional adds an added level of neutrality to maintain other vendors responsible & pro-actively tackle service & conformity factors. Having practical knowledge which combines transportation and quality assurance, MTM is aware of just how numerous facets of Quality Assurance have an impact on any travel divisions functionality, & provides a specialized system in position to improve conformity & method enhancement.
Their own specialist Quality & Compliance section keeps track of the supply of over Twenty million trips every year through their sub contracted network of transport carriers, with seven and a half million calls handled by their own customer service locations yearly. For every of the over One hundred agreements, they have intrinsic quality control measures available and hold themselves responsible to overall performance standards & Key Performance Indicators(KPIs).
MTM is a true leader on producing Quality Assurance procedures with regard to the non-emergency medical-related transportation sector, & has efficiently put in place all of these practices in their own packages for over two decades. In every single agreement MTM run, MTM completes Quality Assurance tasks making them distinctly competent to be able to give unbiased evaluations, analyze system trends, and report crystal clear information and ideas.
By using a catalogue of methods, plans, processes, and records designed during the last 2 whole decades & set to be modified to meet transportation specialists unique expectations, MTM is very well geared up to simplify implementation & help to make instant constructive influences on transit specialists of virtually any over all size.
More unique for the transportation sector, MTM works with transit businesses in Maryland & Washington, D.C. to offer specialist Quality Assurance solutions. In each case, MTM cooperate along with the travel specialists to put together comprehensive solutions which deliver oversight for the Administration and Operations of the paratransit departments.